1. General Principles
Withdrawals from RakizFx accounts are processed in line with the principles of source-of-funds traceability, anti-money laundering compliance, and same-name routing.
2. Routing Rule
Withdrawals are returned to the original funding source, up to the amount deposited via that source. Profits in excess of the deposit may be withdrawn to a verified bank account in the Client’s name.
3. Withdrawal Methods
Supported withdrawal channels include:
- Bank wire transfer
- Debit and credit card (Visa, Mastercard)
- Cryptocurrency (USDT and other supported networks)
4. Processing Times
Withdrawal requests are reviewed and processed within one business day under standard conditions. Settlement to the receiving institution may take additional time depending on the chosen method:
- Card: 1-3 business days
- Bank wire: 1-3 business days
- Cryptocurrency: typically within one hour of approval, subject to network confirmations
5. Minimum Withdrawal Amounts
The minimum withdrawal amount per method is published on the platform and is subject to change. Bank wire withdrawals below the stated minimum may incur correspondent banking fees outside the control of RakizFx.
6. Verification
Full Know-Your-Customer (KYC) verification must be completed before any withdrawal request is processed. RakizFx may request additional documentation where activity is inconsistent with the Client’s profile.
7. Fees
RakizFx does not charge withdrawal fees for standard methods. Network fees for cryptocurrency withdrawals are deducted from the withdrawal amount. Correspondent or beneficiary-bank fees, if applied, are the responsibility of the Client.
8. Currency Conversion
Withdrawals to a non-base-currency account are converted at the prevailing mid-market rate plus a transparent conversion margin published on the platform.
9. Refunds
Refunds may be granted in the following circumstances:
- A deposit was made in error and trading on the account has not yet commenced.
- A duplicate deposit was processed due to a payment-system fault.
- Funds were credited to an account that the Client did not authorise.
Refund requests must be submitted to support@rakizfx.com with supporting evidence within 30 days of the original deposit.
10. Reversals and Chargebacks
The Client agrees not to initiate a chargeback or payment-reversal for any deposit funding a trading account. Chargebacks are considered a breach of this Agreement and may result in account suspension and recovery of associated costs.
11. Bonus Funds
Bonus credit issued under any RakizFx promotional offer is not directly withdrawable. Bonus amounts convert to withdrawable balance only after the volume requirements set out in the relevant promotion terms have been met.
12. Withdrawal Refusal
RakizFx reserves the right to suspend, delay or refuse a withdrawal where the request is reasonably believed to be connected to fraud, market abuse, sanctions evasion, or where additional information is required to satisfy regulatory obligations.
13. Contact
Withdrawal and refund queries may be directed to support@rakizfx.com.
