1. Purpose
RakizFx values the privacy and security of client information. This Privacy Policy explains how personal information is collected, used, stored, processed, and disclosed when individuals access RakizFx websites, trading platforms, applications, products, or services. By accessing or using RakizFx services, you acknowledge and agree to the practices described in this Policy.
2. Who We Are
RakizFx is an online trading service provider offering access to financial market products and related technologies. References to “RakizFx”, “Company”, “we”, “our”, or “us” in this Policy refer to the operator providing the services through the RakizFx brand.
3. Information We Collect
RakizFx may collect information necessary for operational, legal, regulatory, security, and business purposes.
3.1 Personal Identification Information
- Full name
- Date of birth
- Nationality
- Residential address
- Phone number
- Email address
3.2 Financial & Account Information
- Employment information
- Source of funds
- Payment method details
- Trading experience and objectives
- Transaction history
3.3 Verification Documents
To comply with KYC/AML obligations, RakizFx may request:
- Passport
- National ID
- Driver’s license
- Proof of address
- Corporate registration documents
3.4 Technical Information
Automatically collected information may include:
- IP address
- Device information
- Browser type
- Operating system
- Access timestamps
- Platform activity logs
4. How Information Is Used
- Account registration and management
- Identity verification procedures
- AML and fraud prevention monitoring
- Processing deposits and withdrawals
- Providing trading services
- Executing trading instructions
- Customer support operations
- Internal analytics and platform improvement
- Legal and regulatory compliance
- Risk management and security monitoring
- Communication regarding products, services, and operational updates
5. Cookies & Tracking Technologies
RakizFx may use cookies, analytics tools, and similar technologies to improve website functionality, enhance user experience, analyze traffic, and maintain platform security. Users may modify browser settings to disable cookies; however, certain features or services may not function properly if cookies are restricted.
6. Sharing of Information
RakizFx does not sell personal information to third parties. Information may be shared where necessary with:
- Payment service providers
- Banking institutions
- Liquidity providers
- Technology and infrastructure vendors
- Compliance and verification providers
- Legal, audit, or professional advisers
- Governmental, regulatory, or law enforcement authorities where legally required
Information sharing is conducted only where reasonably necessary for business, operational, legal, or compliance purposes.
7. Data Protection & Security
RakizFx implements commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction. Security measures may include:
- Encrypted communications
- Access controls
- Authentication procedures
- Internal confidentiality policies
- Monitoring systems
Despite such measures, no electronic system or internet transmission can be guaranteed to be completely secure.
8. Retention of Records
RakizFx may retain personal information for as long as necessary to:
- Maintain business records
- Comply with legal and regulatory obligations
- Resolve disputes
- Prevent fraud and abuse
- Enforce agreements and policies
9. Client Rights
Subject to applicable law, individuals may request:
- Access to personal data
- Correction of inaccurate information
- Deletion of information where permissible
- Restriction of certain processing activities
- Withdrawal of consent where applicable
RakizFx may request identity verification before processing such requests.
10. International Data Transfers
Personal information may be processed or stored in jurisdictions outside the client’s country of residence where RakizFx or its service providers operate. By using RakizFx services, users acknowledge and consent to such transfers where permitted by law.
11. Third-Party Services
RakizFx websites or platforms may contain links, plugins, or integrations connected to third-party services. RakizFx is not responsible for the privacy practices, policies, or content of external third-party websites or systems.
12. Policy Changes
RakizFx reserves the right to amend, modify, or update this Privacy Policy at any time. Updated versions become effective upon publication on the official RakizFx website or platforms. Continued use of RakizFx services after updates constitutes acceptance of the revised Policy.
13. Contact Information
Questions regarding this Privacy Policy may be directed to:
RakizFx Support Department
Email: support@rakizfx.com
Website: rakizcapitals.com
